Surf City Flow

Terms & Agreements

Last updated: 11.02.25

By booking, purchasing, or participating in any class, session, workshop, clinic, membership, retreat, or digital offering through Surf City Flow, you agree to the following Terms & Agreements.


1. Nature of Services

Surf City Flow provides movement-based, educational, and wellness experiences, which may include:

Yoga and movement classes

Assisted stretching and BodyMind sessions

Posture screenings and educational clinics

Workshops, retreats, and group experiences

Coaching, mindfulness, and self-care education

These services are not medical care, not massage therapy, not physical therapy, and not mental health treatment under North Carolina law.

No diagnosis, prescription, or medical outcome is provided or implied.


2. Participant Responsibility

By participating, you acknowledge that you:

Are physically and mentally able to participate

Understand participation is voluntary

Will listen to your body and honor your limits

May modify, pause, or stop participation at any time

Will communicate discomfort or request support as needed

Surf City Flow does not require medical clearance. You participate at your own discretion.


3. Assumption of Risk

You understand that physical movement and wellness practices involve inherent risks, including but not limited to muscle soreness, strain, fatigue, or emotional release.

By participating, you voluntarily assume all risks associated with participation and release Surf City Flow, its owners, instructors, contractors, and affiliates from liability to the fullest extent permitted by North Carolina law.


4. Consent & Optional Hands-On Guidance

Some offerings may include optional, consent-based physical guidance, such as assisted stretching, postural support, or light hands-on cueing.

Touch is never required

Consent is ongoing and may be withdrawn at any time

You may decline hands-on support without explanation

Surf City Flow practices trauma-informed, consent-centered facilitation.


5. Posture Screenings & Educational Clinics

Posture screenings and clinics are educational and observational only.

They:

Do not diagnose conditions

Do not treat injuries

Do not replace medical or therapeutic evaluations

Insights shared are for general awareness and education purposes only.


6. Payments, Purchases & Refunds

All sales are final.

This includes, but is not limited to:

Classes and class packs

Memberships

Workshops, clinics, and events

Private sessions

Retreats

Digital products and online programs

No refunds or exchanges are provided.


7. Gift Certificates & Account Credits

Gift certificates and account credits are non-refundable

They have no cash value

Expiration dates apply

Lost, forgotten, or unused certificates or credits cannot be replaced


8. Memberships & Packages

Memberships and class packs are non-transferable

Expiration dates apply

Unused sessions do not roll over unless explicitly stated

Failure to attend or use services does not entitle the client to a refund

Automatic billing terms are disclosed at the time of purchase.


9. Cancellations & No-Shows

Classes and sessions must be canceled at least 24 hours in advance

Late cancellations or no-shows may result in forfeiture of the session or class credit

Specialty events, clinics, or retreats may have separate cancellation policies


10. Right to Refuse Service

Surf City Flow reserves the right to refuse service or terminate participation at any time for:

Violation of studio policies

Unsafe behavior

Boundary violations

Disruptive or inappropriate conduct

No refunds will be issued in these cases.


11. Personal Property

Surf City Flow is not responsible for lost, stolen, or damaged personal property.


12. Media & Photography

Photos or videos may be taken during classes or events for educational or promotional purposes.

You may opt out at any time by notifying the instructor or facilitator.
Parental consent is required for minors.


13. Non-Discrimination

Surf City Flow welcomes all and does not discriminate based on race, gender, age, religion, sexual orientation, or background.


14. Severability

If any portion of these Terms & Agreements is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.


15. Governing Law

These Terms & Agreements shall be governed by and interpreted in accordance with the laws of the State of North Carolina.


Acknowledgment

By booking, purchasing, or participating in any offering through Surf City Flow, you acknowledge that you have read, understood, and agree to these Terms & Agreements.