Privacy Policy
Last Updated:Â 12/31/2025
Surf City Flow, LLC (“Company,” “we,” “us,” or “our”) respects the privacy of visitors and users of our website, www.surfcityflow.com, and any related services, classes, programs, digital products, and offerings (collectively, the “Site”).
This Privacy Policy explains how information is collected, used, and protected when you interact with our Site or services.
Third-Party Platforms & Hosting
Our Site and certain services are hosted and delivered through Kajabi, LLC, a third-party platform provider. Your use of our Site and services may also be subject to Kajabi’s Terms of Use and Privacy Policy.
We encourage you to review Kajabi’s policies for information regarding their data handling practices.
Information We Collect
Automatically Collected Information
When you visit the Site, non-personally identifiable information may be collected through standard server operations, including:
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Browser type
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Operating system
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IP address
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Pages visited and duration of visit
This information is used to improve functionality, performance, and and security.
Information You Voluntarily Provide
We may collect personal information when you voluntarily submit it, including when you:
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Schedule or purchase services
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Register for classes, programs, or events
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Join our mailing list
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Complete forms or intake questionnaires
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Contact us directly
Information may include your name, email address, phone number, billing information, and preferences you choose to share.
Use of Information
We use collected information to:
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Deliver services, classes, programs, and digital products
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Process payments and transactions
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Communicate regarding appointments, offerings, or updates
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Improve our website, services, and customer experience
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Comply with applicable legal and business obligations
We do not sell, rent, or lease your personal information.
Payment Processing
Surf City Flow does not store or retain credit card or banking information.
Payments are processed securely through third-party payment processors, including Stripe, which collect and process payment information in accordance with their own privacy and security policies.
Third-Party Service Providers
We use trusted third-party service providers to operate our business and deliver services. These providers may access personal information only as necessary to perform their functions and are required to protect your information.
Third-party providers may include:
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Payment processors (such as Stripe)
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Scheduling, booking, and membership platforms (such as Kajabi, Acuity Scheduling, and Glofox)
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Email and communication services (such as Google Workspace / Gmail and email marketing platforms)
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Website hosting, analytics, and performance tools
We do not permit these providers to use your information for their own marketing purposes.
Cookies & Tracking Technologies
The Site may use cookies and similar technologies to support functionality, analyze usage, and enhance user experience.
You may disable cookies through your browser settings; however, some features of the Site may not function properly.
Kajabi may use cookies such as:
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_kjb_session– session management -
kjba– affiliate tracking -
_abv– admin interface preferences
Children’s Privacy
Our Site and services are not intended for individuals under the age of 18 without parental or guardian consent.
We do not knowingly collect personal information from children. If such information is identified, it will be promptly deleted.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of internet transmission or electronic storage is completely secure. Use of the Site is at your own risk.
External Links
The Site may contain links to third-party websites. Surf City Flow is not responsible for the content, privacy policies, or practices of those websites. Please review their policies before providing personal information.
Communications & Opt-Out
If you opt in to receive emails or text messages, you may unsubscribe at any time by:
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Clicking the “unsubscribe” link in emails
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Replying “STOP” to text messages
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Contacting us directly
Access, Updates & Deletion Requests
You may request to:
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Review personal information we have collected
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Correct inaccurate information
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Request deletion of your data (subject to legal or operational requirements)
Requests may be sent to:
Email: [email protected]
Subject Line: Privacy Request
Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Continued use of the Site constitutes acceptance of those changes.
Contact Information
Surf City Flow, LLC
Attn: Privacy Policy
13601 NC-50 B
Surf City, NC 28445
Email: [email protected]
Website: www.surfcityflow.com
